Name: Everything You Want to Know About Casper
Uploaded: 2026-09-03T00:30:56.474Z
Duration: 1 h 1 min 32 s
Description: Everything You Want to Know About Casper

Transcript for "Everything You Want to Know About Casper": Hello, everyone, everyone who is joining us today. Welcome to today's q and a session titled everything you want to know about Casper. This is going to be your chance to learn a little bit more about Casper. And, at the end, we'll have lots of opportunity to answer questions that you might have. So, just to begin with, by way of introductions, my name is Gregory, and I am the manager of operations, for support here at Acuity Insights. And I'm joined today by Kendall, who is our operations associate for support, accommodations. So one quick housekeeping note just before we get started. You can submit questions at any time using the q and a panel on the right hand side of your screen. And one thing to note about that is to help protect your privacy, we strongly encourage you to select the little hide name box before submitting your question. So, before we move on, we'd like to learn just a little bit more about who's joining us today so we can, see what kind of questions we get and understand where some of you all all are at in the whole Casper journey. So a poll should be, popping up in the panel on the right hand side of your screen, if you wanna take a just a quick moment to answer answer that, which will help us get a better sense of, yeah, where everyone is, where everyone is at in the whole journey. Alright. Give that a couple seconds. And alright. Let's, yep, move on. Looks like, we had two of a lot of people who have not, yet registered, excuse me, not yet registered for their test. So this is actually going to be perfect. You're gonna learn a lot about that and have a chance to ask questions. We'll help you navigate through the whole thing and answer any sort of questions you might have. So, to start off with, what is Casper exactly? Casper is an online open response situational judgment test, also known as an SJT, that provides insights about many of the nontechnical skills that inform professionalism and social intelligence. SJTs are a type of assessment, that are used to understand and evaluate how an individual would react or how they would behave when presented with a hypothetical social or workplace dilemma. Open response SRTs like Caster, they're open ended meaning that there are no, correct answers. The idea is that you answer the questions in a way that is most authentic to you and then you provide, justifying reasoning behind it. So you might be wondering why programs care about these qualities in admissions. Well, being socially intelligent and professional, both in and out of programs and the workplace, it requires a variety of skills and behaviors, which we use every single time we find ourselves in a new situation. We'll get more into detail about how it works, but, basically, Casper presents you with scenarios, and challenging situations and then ask questions about, how you would respond to them, using both video and typed responses. Casper assesses a balance of the aspects of social intelligence and professionalism that you see here on the right side of that, image. These are all skills and behaviors that we draw from whenever we're in a new situation. Casper is not a knowledge based test, like the MCAT or the LSAT. So that's partly why there are no single correct answers to the scenarios and questions that you will see on the test. While the content of each Casper test is unique, these scenarios are carefully selected to ensure that each of these cast each of these aspects are included. So I'll pass it on to, Kendall now who will talk a little bit more about the, experience and what it's like for applicants. Great. Thanks, Gregory. Yes. So let's now talk about the experience, what the experience will be like for you. Casper can be taken anywhere as long as you have access to a laptop and a good Internet connection. It usually takes between sixty five and eighty five minutes to complete with the breaks included. As Gregory mentioned, you will see a series of real world real world dilemmas, where you must demonstrate your abilities, and values across different contexts and in different ways. You will be provided, so you will provide a video response and type responses to 11 different scenarios. So specifically, the video response section will have two video based scenarios and two word based scenarios, presented in a randomized order. The type response section will have four video based scenarios and three word based scenarios, again, presented in a randomized order. You will take the video response section first, then the types response section. Because you're responding via video, we recommend you choose to take Casper from a place that's free from any distractions, or any noise, and ideally one where you can be alone as well. We understand that technical difficulties can happen, so please be assured that we can always be reached, via our live support team by clicking the chat bubble, in the bottom right hand corner of every page, during the test. If you need it, the cast oh, sorry. If you're taking the Australian teachers, education, that one is a slightly different scenario. It is eight scenarios, and it is six type responses and two video responses. Okay. Now onto the test structure. As previously mentioned, the test is divided into two sections. The first is where you provide the video responses to scenarios. This is then followed by the type response section in in diff in both sections. You will see video scenarios and word based scenarios. For example, the response type and the scenario type are not linked. The scenarios are delivered in random order as well. Video scenarios will involve you watching a video, and word based scenarios will present a sentence or two, for you to consider. We strongly recommend trying the practice in you practice test in your account as well just to get familiar with the two different types of scenarios and what they look like. After completing the video response section, you take a ten minute, optional break. So it's up to you whether you wanna take that or not, where you could stand up, have a stretch, move around a little bit, and get yourself comfortable again or use the the washroom if needed. You'll also be take able to take another five minute optional, break, and that is after the first four type response scenarios. Now onto the bilingual program distribution. For anyone applying to programs in Canada, there's one other choice we need to talk about. So Canadian programs are bilingual and will accept a CASPer score in either English or French, but not both. When reserving your Canadian test, please review the language requirements of the program you're applying to, which are noted on the dates and fees page. If you visited there before, you might have seen that. During your, your first reservation, you will be asked to select the language you wish to send all bilingual programs. Once you select your bilingual program distribution language, all bilingual programs will only receive your CASPer score, for an appropriate CASPer test taken in that language. Even if you take sorry. Even if you take it in another language, for a uni you know, like, I can't say that word, program. All applicants taking a Canadian CASPer test must make this selection, even if you're not applying for a bilingual program. There are a few particularly important things to keep in mind though. You can you can't take the Casper test in both English and French and then send whichever score you like to the program. It needs to be predetermined. You have to choose, the language during your reservation process, and you won't be able to change your selection after you've completed your, reserving your test. This choice will also apply for the entire admission cycle and not just for the one test that you're reserving. If you need to take Casper again in a future admission cycle, you will make this choice again at that time. When reserving your test, you will be able to see the programs affected by the choice you made as some of them will be grayed out. And lastly, Acuity Insights is streamlining streamlining test taking opportunities. So this means you will get, more test taking opportunities. This change means that some of the test names have also changed. So, this slide lists, all of the changes, but you'll be able to see you'll be able to find the new names on our dates and fees page as well, or when you go through the reservation process. But, yes, we've got most of them listed here. Okay. That wraps up the short presentation. We'll now move on to the live q and a session. Again, for any questions not answered in this live q and a, you can always contact us, via the chat bubble in again, in the bottom right hand corner, or you can send us an email by emailing support@acuityinsights.app. Okay. Great. Thanks, Kendall. So as a reminder, yeah, you can submit questions through that q and a section on the right hand side of your screen. There is a little box you can check off to hide your name. Probably the best best thing to do, here just that, you know, protects your own privacy, as we go through this. But it's okay if you if you didn't, but we do recommend it. But okay. Let's, yeah, the answers are coming in. Let's sorry. The questions are coming in. Let's, get some of these to answer. Okay. I'll start off this one. Is the test taken on a live schedule? So, it would depend on what you mean by live schedule, but all the tests all the CASPER tests do happen at specific scheduled dates and times. So it's not like on demand where you can just, you know, log in 247 any day, any time. These there are specific test dates and times, so, like, time slots that you must reserve in advance. All of the sessions are prearranged. We work with the academic programs to, determine which test dates and times will be made available, and that's after speaking with them to make sure that everything's in line with their own, deadlines and processes and things like that. So some programs might have more. Some programs might have less. It really just depends on what kind of tests, you're doing. The best way to find, where to find those are there well, there's two spots. One is the dates and fees page, which is available, just for browsing purposes, on our website. The other is if you have created your account, when you go through the reservation process, as you make the selections like, oh, which is the country that your the school you are interested in applying to, is, what is the program type, that sort of thing. That helps narrow down the list as well, and then it will present you with a list of the available test dates that you can test dates and times that you can reserve. One thing to note is because the test is delivered, online, so you have that flexibility of taking it, you know, using your own computer, your own device, from a location of your choice. So, you know, at home, preferably somewhere where you're not gonna be disturbed by, like, noises or other people, that sort of thing. It is possible that we have applicants, situated all around the world. So one thing to really pay attention to is the time zone that's listed whenever you see a test date and time. So most of the time, if you are looking at information on our website, such as the dates and fees page or through the reservation process as you're going through the website, it's going to show you the test dates and times in a time zone that your computer is set to. So, for example, if you are on Pacific time, like, West Coast North America, it's going to display the test dates and times in that time zone. However, when you receive emails, so, like, email confirmations, like, after you reserve your test, you're gonna receive a confirmation email that says, hey. You know, you've successfully reserved this test date, or on your receipts, or, you'll get a reminder a couple days before for your test as well. Emails can't really detect which location you're in, because, hey. May maybe you've you're on the West Coast when you reserve your test and then you took a trip afterwards to a different country. It can't adapt to that. It will usually display the time zone in the emails in either eastern time, so that's Toronto time, or New York, North America, or, Australian eastern standard or daylight time. So just pay very, very close attention to the time zone that's listed anytime you see a date and time, because you don't wanna miss your test. You know? You don't wanna end up showing up late, or the wrong day or anything like that. So that was a bit of a long answer, but, yeah, it they are the tests are live, essentially, but on specific dates and times. Great. I'm seeing a couple of questions about accommodations, so I'd like to dive in there and answer them. So question is, what is the process of getting accommodations like and what circumstances can warrant accommodations? Yes. So we do offer accommodations for all Casper, tests. You will find the information, all on our FAQ section on our website. It does have the policy there. You will need to get the accommodations request form completed. There is two parts. So first part will be completed by yourself. Second part will be completed by a qualified professional. So whether that is a specialist you're seeing or a GP, whether you're treating, clinician would be the best. Once you've got that filled out, just return it back to our accommodations team and they will be the ones to review and process that. Keep in mind, though, the process can take up to four weeks, so we do recommend doing it as soon as you possibly can just to ensure you have enough time before your test. We offer a number of different accommodations, things like extra time, assistive technology, that kind of thing, but it it is, dependent on on your, situation, obviously, and we also work with the, what is recommended by the, the qualified professionals as well. Alright. Thanks, Kendall. Okay. Just going through We have quite a number of questions. We're trying to sort through these. Okay. We have one. Should you talk about oh, here. Actually, I can probably share it. There we go. That probably makes it a lot easier. Should you talk about personal experiences like jobs or research or more just hypothetical of what you will do? Oh, it's a really good question. So, mentioned earlier that, all the Casper scenarios are hypothetical situations, and it asks you, like, what you would do. I believe I also mentioned that they are not they don't require specific knowledge. So even if you are taking the test for entry into a specific program, whatever it may be. All of the scenarios that you will see on a Casper test, they are it doesn't require any background or technical knowledge. So it's not like studying for, a math or science test or anything like that. They're all hypothetical real life kind of situations that anyone could possibly encounter. When formulating your responses, if you like, you could talk about personal experiences, to to make it a little bit more relatable or if that is something you will feel comfortable doing. There's no, you know, strict requirement to to do so, depending on the type of question it is. There there might be some questions that ask you about, you know, to reflect on trying to think off the top of my head. Reflect on situations you might have been in and what what kind of things happened. In those cases, how much you disclose is up to you. You won't be, you know, penalized or, the opposite of penalized. You won't get any bonuses for going the other way either. The most important thing is to remember that when the raters, are evaluating your responses, it's very much, not just they're not just looking for what you would do in a given sit situation because, again, there are no correct answers. These are all, you know, hypothetical scenarios. So not just what you would do, but the reasoning behind it. So try to talk as, as much about the the rationale behind your answer. It's like, okay. Not just that you would do this or you wouldn't do this, but why? How did you get to that decision? What are the things that you thought about and considered, that lead you to choose that path? The those are the sort of things that they're looking for, in their responses when, you know, evaluating them, and that can help set you apart from, other people, other applicants taking the test. So, yeah, I hope that answers your question. Kendall, if you'd like to Yeah. I'm also seeing quite a few questions about, how the, the, responses are marked. Let me just share that for you. Okay. Are each of the questions marked, equally or individually? So the way that the rating works is each scenario is rated by a different writer, on our team. So, that ensures that there's no biases happening, nothing that could, affect the way that they're writing. I'm also seeing a few questions regarding spelling, and kind of sentence structure. All of our raters are taught to, disregard any spelling mistakes or any kind of, grammar, errors or anything like that. As long as your answer is clear, and our response our raters can understand, your point, then that will be fine, and they will be able to write that kind of, response. You can even answer in dot points if if you prefer and you feel you're more efficient that way. Okay. I got one. This one has a name attached to it, so I won't, I won't share this one. But several excuse me. I also see several questions asking about it. Just asking about, recommendations on how to prepare or practice for Casper and if, we can recommend any specific resources. So, very popular question. Of course, everyone wants to be as prepared as possible for the test. Very natural. When you create your account, there is a free full length practice test that is available within your account. It simulates the entire test, format wise, and, visually, it looks the exact same, has all the same timers, that sort of thing. Strongly recommend you try this out. That way you know what to expect when you actually do the real thing. You know what everything looks like. It's not gonna be a surprise. That way you can just focus entirely on the scenarios, the questions you're already used to, how everything is laid out. It it seems like a small thing, but just having one less thing to think about when you're doing your test can really help you focus. We we do you know, as mentioned during the test, we do have a live team that's able to provide support if you ever need help, whether it be troubleshooting something technical. You know, maybe you can't having trouble getting your webcam started, or any sort of question, really. You know, you can reach out to our team during your tests, using that chat bubble, and we'll help you out. And we we do get, unfortunately, a decent number of questions of people who, you know, have have never tried the practice test, and they get a little bit confused about what they're looking at, how things show up, even the format of the test. So just that little bit of preparation beforehand, understanding what you're gonna be seeing, how it's gonna look. That will go a long way for, you know, even just quelling some of, any pretest anxiety you might have before you do it. So strongly recommend trying that, full length practice test. You can try it as many times as you want. It gives you a chance to, you know, get used to the time the time limits as well because that's probably one of the things that will trip, people up on any sort of test. Practicing budgeting your time, accordingly. Because each question, response area that you have, you only have a certain amount of time to answer the answer the question. So getting a little bit of practice with that, helps a lot, you know, help you understand what to focus on and that sort of thing. As for any specific, websites or resources, really, the only resources that we can officially recommend are the ones that are found on our websites or on your account. Of course, we are aware that our there are many, just like any large test, A lot of different organizations or websites that are third party, and they will, you know, offer their own sort of prep services, that sort of thing. One thing we'll have to stress is they did not, work with us to create those resources. Some of them may make a lot of promises about certain things. We cannot guarantee that sort of thing. We have we can't comment on the accuracy of those things because they were not they were not made in collaboration with us. So, the accuracy of those statements, your your mileage may vary. But what we can say is we we highly recommend just using what's available on our that we provide. K. I'm seeing a few questions come through just asking to, clarify the, the format of the test again, and the timing. So I just want to, go through that quickly again. So this person has asked, how much time sorry. I'll share it for us. How much time do we have per question, and what if we do not finish? So, again, the the, format of the test, there's 11 scenarios, four of which are video responses that is at the start, and you get one minute, to answer the the, scenario in video format. And then the remaining seven scenarios are in a type response, format, and you'll be presented with the two questions at once. You get three and a half minutes to, respond to those questions. There's no word limit, or anything like that. There's no, recommended, word count. Just try and get your point across. If you don't finish, the the question within the time frame, which does happen, it's not it will still be rated and then it will just be rated on what is actually submitted at the end of the, the timer. So don't stress too much. We'll still get a a, an answer from you even if it is incomplete. Obviously, those timings do change a little bit if you're, provided accommodations, but that will be, outlined, during that process as well. Thanks, Kendall. Sorry. There are a lot of questions. I'm just trying to scroll scroll through these. Okay. That this one's not too bad. The difference between Casper one and Casper two. So you're probably asking this, from one of the previous slides that showed the when we were talking about the streamlining of the tests, and some of the test title or the names of the tests were changing. So Casper, you'll see this when you are browsing the dates and fees page or when you're trying to reserve your test. There are different test types. So, you can only take one test type, one of each Casper test type once per admission cycle. Bit of a mouthful. But each test type can only be taken once per admission cycle. Different programs, will require different test types, and this can depend on a number of factors. So the biggest one usually is, the country. So, the country of the program or school that you are applying to, those ones usually require their own their own test type. So that's why you'll see, test types that are named things like, United States, Casper two, Canada, Casper one, things like that. That's usually a, a breakdown. And then when it comes to things like this, where not just the country, but then, well, in the case of Canada, you'll also see a breakdown by language. So be Canada English, CASPER two, or maybe Canada French, CASPER two. Once you get past country and then language, then you'll have, things like one CASPER one, two, maybe three. What these determine are these are trying to align with the level of study. So for example, programs that use that require Casper one, so tests like United States Casper one or Canada Casper one, those tend to be, undergraduate programs. So, perhaps programs that, you know, one would apply to straight out of high school, for example. Whereas CASPER two, it's a slightly higher level of study. Perhaps these programs require a little bit of, post secondary experience already, and it's typically something that you would apply to after you've already done a little bit of, university or college or whatever it may be. That is not a hard, you know, set in stone rule. It's but a general guideline. The best way to determine what what test type you need is to take a look through, oh, one of two places. If the program you are applying to lists their admission requirements on the website, sometimes they may mention which Casper test type that they are requiring. Alternatively, when you're browsing through the reservation flow or the dates and fees page. Once you make all the selections, like which type of program, which school, that sort of thing, it will tell you which Casper test type, that program requires. So an interesting thing about that as well is, each Casper test type will usually encompass, a number of programs. So many programs will require the same test type, the same level of test. If you are applying to multiple programs of the same type. So, for example, let's say you're applying to, dentistry Canadian dentistry programs, and you're applying to four or five of them, and they all require Casper. So, yes, it is true that you can only take each Casper test type once per admission cycle. But in this case, if you're applying to five programs that all require the same Casper test type, that does not mean that you take five different Casper tests. Probably a good thing. Instead, it means you just reserve one CASPER test and then select all five of those, programs to receive the results. Those would be called, like, the the distribution programs. So that way you're still fulfilling the the condition of taking one Casper test type per admission cycle. But this way, all of the programs that you are applying to that require that particular test type, that they receive the results from that test. But, beyond that, all the different test types, the main differences is just, you know, you're you're still it's still not technical knowledge that's required. It's still hypothetical life scenarios. It's just a question of, tailoring the material to the country, perhaps the level of study and experience, life experience perhaps, the language, those sort of factors to help differentiate things a little bit rather than everyone taking the exact same, tests that may not take into account those nuances. Okay. Also, there is a few questions here about, you know, what if there's issues during the live test, live support, that kind of thing. So, Yeah. I'd like to go ahead and answer that one. So this one is what will what will happen if there's an issue with sound or of the video questions? So we do actually have, live proctors, during the test who, will be checking random pages, random applicants just to ensure that there's no issues. If they do notice that there's any issues with sound or video, they will usually stop the test and reach out to you to, help you fix any kind of issues. If you, you know, if, sorry, if you yourself notice that you're having any issues, you could always reach out to our team via the chat bubble in the right hand corner. We do have live test agents throughout the whole test, and they're there to help you as well. So, they're happy to troubleshoot any issues with you, offer any, any advice or guidance they can. But, yes, if there's any issues during the test, we will be there to help you, no matter what. Yeah. And just add on to that, sometimes the best way to deal with something is, what's that saying? It's like the best prevention is the best cure. I'm probably butchering that line. There are things that you can do to really minimize the occurrence of technical issues on your test as well. So some of the biggest things are, there are certain requirements that your system must have to do the test. So, yes, you can take it in a location of your choice, but you will definitely need a computer to take the test. So computer can be desktop, laptop laptop computer, preferably a Windows or a Mac device using macOS. Chromebooks, those are a little hit or miss sometimes. We we've seen people have no problems with Chromebooks. We've also seen some models, some models of Chromebooks that do have issues. So, that's why we recommend, if at all possible, try to use a Windows or a Mac computer. I also stress the point about using a computer and not a an iPad or a tablet or a smartphone. Those do run into technical issues, with the test. Sometimes things look totally fine when you're using it. You're using the mobile device, but it's actually the saving and submission of your responses that's having a problem. And you definitely don't want that happening with your test. So computer, definitely that. You will need a webcam and microphone as well. So if it's a laptop, you know, usually, those are built in. You'll need those for a couple of reasons. One is, of course, to do the video response sections. Those are the ones where you deliver your responses speaking to the webcam, like I'm doing now. So those you'll need those. But, also, your webcam and microphone will need to stay on for the entire duration of the test. So even once you're finished those video responses and you've moved on to the typed response sections, it does still need to stay on for, proctoring and identity verification serve purposes. So just like, other online exams or tests you may have taken. So computer, WebPM, microphone. Also, the browser that you use, since it is online, you access it from your browser. Please be please make sure you only use Chrome or Firefox. Those are the only official ones that officially supported browsers. We do see a lot of people who will encounter issues if they try to use Safari. You know, it's popular, but, sometimes it in some cases, things don't even load using Safari. So, yeah, computer, webcam microphone, Chrome or Firefox. If you don't already have both of them installed, strongly recommend you have them both installed and ready to go just in case you need to switch from one or the other. Technology is kinda funny sometimes. We'll see people who are running into some problem, like a web their microphone is not being picked up, properly or something. And sometimes just switching browsers from one to the other, it gets it working. Lots of possible different reasons. There is you know, everyone's device is different. You could have security settings, privacy settings that are present on one browser that aren't on the other. But, yeah, have both of those browsers ready to go, and restart your computer before your test. That's a really good practice. Clears out any weird lingering issues that might be happening. But, in general, you take those steps. Most of the time, they will prevent a lot of the most most common issues that we run into. But if we if you do encounter anything, before, during, after your test, again, you can reach out to us using that chat bubble. Strongly recommend, when you do use it, log in to your account first. That way we can see, you know, who the message is coming from. We can, like, poke further into, you know, the account details and just gives us a little bit more information so we can get your answer get an answer to you that's helpful to you a little bit quicker. But, you know, if you prefer to email, that is all and also that is also an option as well. But for the fastest support, especially during tests, use the chat bubble. You will when you're using it, you will encounter our virtual agent virtual assistant, at first. You know, just to answer a couple, like, sorting questions. There is always an option to be brought to a a human agent that is always also present. But just going through those initial questions helps narrow down, your situation and gets your question to the right team. So strongly recommend just at least making those selections because it will help get get you the answer that you need a lot faster. And if it's a very simple question, the the agent's actually quite, quite effective at answering those as well. So, yeah, you can give those a try. Okay. I've got another one here. I think this one's good. How quickly do we get results? So, of course, very important. Everyone needs results. With the after you complete your test within, say, about six to twelve hours, usually a little bit sooner, but a few hours after your test, you will receive an email, at to the one that's associated with your account that does outline some next steps, and what to expect next. But in general, what happens after you complete your test is, you know, it goes to be evaluated, and then the programs that you have on your distribution list will receive the results. They'll receive access to the results within about two to three weeks after your test. So two to three weeks after your test, your programs that you've chosen get access to them. They get access to them electronically for them to view. So it's not, it's not like a onetime delivery. We don't mail it. You know, we don't have to, you know, resend it later on. It's just it's there. They log in. They can see it. Some programs have their own processes. It may you know, we do deliver them within two, three weeks, but it may take, individual programs a little bit of extra time for them to update their own systems, for to reflect in your application portals perhaps just due to the software they're using, due to the cadence of updates that they run. But, in your accounts, you will see the the a little bubble that says results delivered. If you see that, it means the programs do have access to them. Now applicants do not, receive their Casper score, so you would receive something a little bit different from what the programs see. You would receive something called a quartile score. So if you are familiar with the concept of percentiles, quartiles are kinda like percentiles just in larger chunks. So quartiles would tell you, where your performance landed, in segments of 25. So there would be the first, second, third, and fourth quartile. The fourth quartile, would be, you know, the the top 25%. Third quartile is top 50% and so on. You'll get an email about four to five weeks after your test, notifying you that your quartile is available, and you can log in and view it. And then, that's how you can see, your quartile score. So, yeah, you you'll get programs receive it two to three weeks. You'll receive quartile scores four to five weeks. There is also an option to you can let's say you forgot to add a program, when you first reserved your test. You can also add programs to your distribution list even after your test, as long as it's still within the program's deadlines. And you can find every program's distribution deadline on the dates and fees page. As long as you add it before then, for a completed test, that is, they will receive access to your to your results within twenty four hours, and that's after the two, three weeks. So two to three weeks after your test, but if you add anything after those two to three weeks, then it's within twenty four hours that the programs can access. Alright. Kendall, would you like to Yeah. There's quite a few questions. I am seeing a few people asking about just, materials that they can have during the test, if they can take notes and that kind of thing. So, yes, during the test, you can definitely take notes. You you can have a blank piece of paper with you to jot down notes during, the scenario presentation, just to help you, remember things and whatnot. It is just ensure it is a blank piece of paper. Other materials you can have, feel free to have, you know, some water or, anything else you might need on the desk. Sorry about that. You can also use headphones. We do actually recommend it, just to ensure that you've got a great, sound quality and that you could be heard using that microphone. But as as Gregory mentioned before, we do recommend testing any kind of hardware before your test and completing that systems requirement check, at least six hours before, the test just to ensure you're not gonna run into any issues during the test. And that system requirements check is mandatory to complete within six hours. Again, you can complete it as many times as you want, but, the it does check for whether you've completed it within six hours or six hours of your test start time. And I definitely recommend, you know, use doing it in this with the same device, in the same, you know, environment, as you're going to be taking the actual test. That way, it's almost like replicating the exact same situation, to make sure that everything is gonna work. And, one other thing, Kendall, you mentioned. Headphones. Yes. You can certainly use headphones. One thing we do I'll add, like, as a bit of caution is wireless headphones, like, Bluetooth ones. So for example, AirPods, things of the like. Do they work with the tests? Yes. Yes. I'll say, like, with an asterisk because sometimes, Bluetooth can be a little bit finicky. And what we have noticed is, there is a higher prevalence of issues recording your audio properly when using wireless headphones or, you know, with the built in microphones like AirPods, where for some reason, the audio, it's not really great, and it ends up affecting the the quality of your responses, and the ability to hear you properly. So if at all possible, perhaps try to use wired headphones that, don't rely on batteries because that's that's also been a thing that we've seen happen to people as well. They're using AirPods, then halfway through it dies on them, and then it affects their tests. So, yeah, maybe maybe avoid those if if you can. This one seems to be a pretty popular one. Okay. How far ahead should we take the Casper test when applying to schools? This one is good. Our general recommendation is to do everything as early as possible. So let's say you know? And this this even applies to creating your account. Because when you create your account, when you reserve a test, there are certain other steps you have to go through. So creating your account, you have to, go through an ID verification process. Most of the time, it's very fast. Like, your ID does have to be verified before you can actually enter your test. But sometimes it takes a little bit longer, to review those submissions. So and then if there's a problem and you have to redo it again, then it just gives you an extra time. So the earlier you do it, the better, just to leave buffer time. And then same thing with if you're having troubles, like, submitting your payments to reserve the test. Just the more the more in advance you try to do it, the more time it gives you to, you and us to resolve any problems so that we can get everything all settled for your test. So our general recommendation is when you're to reserve a test at least three days before you're actually gonna do it. But, honestly, that's, like, probably, like, the the far end of things. Lots of people reserve their tests weeks, months in advance. Again, that's probably way better. The the earlier you do it, the better. And that applies to, which test date you choose as well. The earlier test date that you do like, let's say a program is has, perhaps 10 different test dates that they're offering through the course of, you know, whatever months. If you can take the earliest one that's convenient for you, you should probably try to do that one. Why? A number of reasons. Well, one is gets it out of the way. Some programs will practice something called, like, rolling admissions. It might have your application reviewed a little bit sooner compared to doing the very, very last one. But, also, it's the if if a problem pops up during your test. Let's say let's say, you know, you reserve a test, you show up, and, you know, you discover that your laptop battery, it's just not charging. The the charger is broke. You can't find another one. You're down to 3%, and you know it's not gonna be enough to do the test. In that case, yeah, you're gonna it you'll want to you probably have to reschedule your test to a different date. If you had chosen the very, very last testing opportunity, then you're in a bit of a pickle. Which test date are you gonna reschedule to? There's no more. But if you had done this on the very first test, then that gives you a lot of options for if anything weird and unexpected happens. Maybe an emergency has popped up, and you can no longer attend that one. Great. Then you have nine other tests or however many other you can reschedule. So, if you know the programs you're going to be applying to, then, yeah, by all means, try to take the the earliest one that you can. And, again, you can always add more programs to that list even if you finished the test already and completed it, as long as it's within the deadline for those new programs that you're adding and as long as they're requiring the same test type. So there are some situations where you might need to take more than one Casper test. So, for example, just to go back to that old example, let's say you happen to be applying to programs in The United States and Canada. Those there there is no shared test type for American and Canadian schools. In that case, you would have to reserve and complete, one test for the American schools, one test for the Canadian schools, and likewise for any other country or, test type. Kendall, is there any that you have found? Yeah. I've just got one here. Just disappeared. There's so many questions coming through. If there is a technical issue, should we take pictures or video with a cell phone or only use the bubble? If you do have any technical issues during the test whatsoever, please immediately reach out to our team via the chat bubble, and then they will tell you next steps from there. They may be able to troubleshoot with you, straight away or they may ask you for more information. But, your best bet is to to, use the chat bubble straight away. Our team are experts in in the tests and, have seen all possible issues that could come up, so they are the best people to speak to straight away. Okay. Got another one here. Is there a speech to text option for the typed portion? So if by speech to text, you mean, like, dictation software where instead of typing, you would speak into the microphone and then it types for you, no. There is not. Under the standard test. No. This would be considered to be assistive software, and you would need explicit permission to use it, under accommodations. So it does exist, as an accommodation that, you know, may be provided, for reasons of disability, medical condition, that sort of thing. And and to to receive that, you would have to make an app apply for accommodations using the, the form and the process that Kendall mentioned, that is, available. When you make your account, if you scroll down, there is a box near the near the bottom that links to accommodations, and you can find the form and the instructions there. But, it does need to be explicitly approved to use speech to text or dictation software for the typed responses. If it is used without having that approval, it is considered to be a test violation, and may have consequences for the validity of your tests. So, yes, please please don't do not use that unless specifically approved by our team, as in you applied for the accommodation, you receive approval for it, that sort of thing. Let's see what else. There seems to be a few questions coming in, just regarding, costs, fees, distribution, whatnot. All of that information can be found on our dates and fees page. So that includes, the test fee, any distribution fees that may apply. It will also show, all of the test dates coming up for any particular program as well as, the any of the deadlines and requirements in terms of ID or anything like that. So, the dates and fees page is a great resource, and I recommend, checking that out. But, yeah, a lot of the information is dependent on which program, and which test you're taking. Alright. This one. This is a question about location recommendations as to where to take the tests. So that is part of the flexibility of Casper. You can take it where you wish. You could take it at school or a library. We have seen applicants do that. The main recommendation is take it somewhere where it'll be quiet and where it will avoid disturbances. So, like, remember, you're going to have to be speaking responses to the camera at, during the video responses. So, you know, if you do complete it at a library, maybe you'll want to do it in a private room, instead of in a common area where you know? Because you're gonna be wanna be talking loud and clear to the camera, and the microphone Probably don't wanna be disturbing the other people in the library and have the librarian come and, you know, get mad at you. But, yeah, take it alone. You know, you it's a test. You you can't get help from other people as you're taking the test. Somewhere private that you can minimize disruptions or distractions as much as possible. So, yeah, that also includes, you know, background noise too. If it's super noisy, it might get harder to hear you hear your responses, better speaking to the microphone as well. Oh, this this one so, Kendall, maybe you could help with this question about accommodations and how those are, treated. Of course. Yeah. So, if we request accommodations, are we still evaluated the same as regular applicants, And how do you ensure fair, unbiased evaluation for those with accommodations? So any accommodations, request or approval, either way, is completely anonymous. We don't share that information with anyone outside of our team, and we don't share it with the raters either. So all of your, responses are anonymized before they're being sent to the raters. They're not aware, if you've been granted accommodations or not, so there's no bias present, in their their rating. Okay. I like this one. What happens if the Internet cuts out? And, in fact, we can even expand that. What happens if you're you know, if some some emergency happens, some completely unanticipated thing, like, yeah, power goes out, something like that. It's not uncommon. I mean, we have people who take the test all over the world. Inclement weather can happen. Emergencies can happen. If this does happen, the number one thing to do is let us contact us and let us know as soon as you can. You know, if the power and your Internet goes out, maybe you can't reach us until a couple hours later when the power is restored. That's okay. As long as you just let us know as soon as you can. And then depending on it it's hard to, you know, give a single solution to what happens here, but we have seen so many different situations, and it often depends on a lot of the variables, which is I know it's very vague, but it also often depends on the very specific specificities of the situation. I can't think of any situation we have encountered where we weren't able to find some sort of solution. So, like, if the Internet cuts out for five minutes and you're you're able to get back real soon, great. We can probably find some good solution to get you back into the test there. But even if it takes a really long time, Either way, get send us an email, you know, at at the email address as soon as you can, and we'll start looking into, how we can resolve this with you and work with you. We're we're in contact with the programs if need be as well if we need to figure out a solution that works for everyone. So that's the number one thing. If some weird situation happens, some emergency that could impact your ability to comp continue your test, just contact us and let us know as soon as you can, and we will work it out from there. Let's see. Got another good one here. How long before the test do I have, to change or modify the date? So you can, reschedule your test at any time, as long as there's still, testing dates available, obviously. But, yeah, you you can reschedule even after the the original date has passed. It can all be done, in your account. There is a fee, depending on when you're rescheduling, but, it can be done at any time as long as there is still dates available. I recommend checking the dates and fees page, to get that information as well. Yes. And this applies Kendall, I may have missed it. If you miss your test for whatever reason, you can also reschedule, as long as there are future test dates. So let's say I don't know. You forgot about your test. Horrible situation. You forgot about it. You log in. You realize, oh, no. I missed it. Just go to the rescheduling process. It's in the reservations tab. It's in the same place where you see all your test info. There's a a button you can click to reschedule. If there are future dates, you can you can do that. One thing to remember is go through that rescheduling process rather than making a brand new reservation. Two reasons. One is that it won't let you make a new reservation because, you already have an existing one, and this is to prevent you from, taking the test the same test type twice, but also, reserving rescheduling a test. You know, if you're in a situation where the rescheduling fee is applicable, so that's within thirty days or after thirty days or I'm sorry. Within thirty days or after of your test, rescheduling fee is significantly cheaper than making a brand new reservation. So, use the reservation, process rather than trying to reserve a brand new test if you have missed your test. Oh, this one's a good one. Are responses during the test evaluated by humans or AI? On the CASPER test, all responses are evaluated by human raters. So 11 scenarios on the test. Or if you are completing a test for, an Australian teacher's education program, that's a slightly shorter test. That one's only eight sections. Both of them. Either way, entirely humans, different human rater for every scenario of your test. AI is not used for the rating of the Casper tests at all. Okay. Let's see what else we have here. Oh, yeah. This one's good. Okay. If I were to apply it this year to a program to start in twenty twenty seven fall, would I take the calendar test before the application deadline of the program or to vary from program to program? Short answer is it could vary. So most of the time when people are taking, reserving the CASPER test, they have already submitted their application to the program, because a lot of the programs when you select them during the reservation, it also requires you to provide a program specific or application specific ID number. It's like the number that gets assigned to you by the portal or the school when you will submit your application, something like that. And the programs end up using that ID number to help link your results, when they have access to them to your application. So, a lot of the times, people will wait until they have at least submitted their initial application first. But in some cases, there are, for example, some of the Ontario medicine programs, some of the Ontario, physical therapy or, occupational therapy ones where the portal doesn't even open up until quite late in the year. In those cases, you can reserve a test much earlier than those portals open, and you will be prompted, you have the option to provide a placeholder, a very specific placeholder ID number. It will give you those instructions when you make the selection. You can put that in so that you are able to reserve a test and complete it before you actually submit your application. And then once you do get that ID number, just log back into your account, and you can go to their your profile and update it, update it yourself so that, you know, all your information is current. So, yes. Hopefully hopefully that helps. But, generally, you know, I'd say follow the advice of try to take reserve the earliest test date that you can. If it involves using that specific placeholder number as instructed, by all means, do that. Come back and update it once you receive the actual number. So yeah. Okay. I think we have hit the hour, so that, wraps everything up. Hope we got to most of your questions. This session was recorded, so feel free to go back and and rewatch it if you missed anything. If we didn't get to your question, please feel free to either use the chat bubble in the right hand corner or, you can send us an email at support@acuityinsights.app, and we can get back to you there as well. Anything else you wanted to add, Greg? Nope. Just wanna thank you all for joining us. There were so many questions I received, and, there's only so much time to answer, all of them. But, yeah, again, as Kendall, said, our team is here to help you. Just if we didn't get a chance to answer you, send send a question in through through through those other means, and, we can get you the information that you need, that way instead. And, yeah, thank you very much for joining us. And I hope this was helpful to you, and I hope we continue to be helpful for you, as you proceed along your Casper journey.